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Solutions
IT Service Management (ITSM)
– Streamlining incident, problem, change, request, and knowledge processes.
IT Operations Management (ITOM)
– Enhancing visibility, discovery, event management, and service mapping.
Strategic Portfolio Management (SPM)
– Aligning project and portfolio delivery with strategic business outcomes.
IT Asset Management (ITAM)
– Optimising software and hardware asset utilisation, compliance, and cost savings.
ServiceNow Certifications
Certified Technical Architect
Certified System Administrator (CSA)
Certified Application Developer (CAD)
Certified Implementation Specialist (CIS) – ITSM
CIS – Discovery
CIS – Software Asset Management
CIS – Hardware Asset Management
CIS – Event Management
CIS – Application Portfolio Management
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